The Opportunity

We are looking for a Warehouse Leading Hand – Reverse Logistics to oversee warehouse operations, with a specific focus on reverse logistics processes. This role is responsible for the efficient handling of returned and damaged goods, including receipt, inspection, processing, and recycling or repurposing. In addition to managing daily reverse logistics tasks, you will be tasked with minimising waste and maximizing recovery opportunities.

The ideal candidate must have experience in warehousing, strong organisational skills, the ability to bring concepts to life on the warehouse floor, excellent attention to detail, and the capacity to handle multiple logistics responsibilities.

Responsibilities:

• Oversee day-to-day reverse logistics activities, ensuring smooth operations and efficient workflows across all areas.
• Manage the receipt, inspection, and processing of returned goods, ensuring accurate handling and systematic logging of returns.
• Optimise team productivity, space utilisation, and resource management to minimise costs
• Ensure inventory accuracy, particularly when processing returned stock and damaged products, while maintaining appropriate stock levels.
• Assist with management of warehouse layout to accommodate reverse logistics processes, integrating efficient workflows for returned items.
• Ensure timely dispatches of outbound order while overseeing returned stock from customers and showrooms.
• Assess the condition of returned goods, coordinating with relevant departments to decide whether items will be refurbished, recycled, or scrapped.
• Support regular stocktakes and the reconciliation of physical inventory
• Promote safe working practices across all operations, particularly in handling returned items, and ensure compliance with relevant legislation.
• Guide the reverse logistics team to ensure timely and accurate completion of tasks.
• Work closely with departments such as Logistics, Despatch, Customer Service, and Spare Parts to ensure smooth processes.

About You:

• Must have proven experience in warehouse operations, preferably in reverse logistics.
• Must have experience in forklift operations with a current forklift licence. A high reach licence is an added benefit
• Understanding of inventory management with a focus on returned goods.
• Good computer skills and experience with warehousing systems
• Excellent communication and coordination skills, both within the team and across departments.
• Ability to work independently
• Physical fitness for lifting, bending, and reaching tasks.
• Strong time management and prioritisation skills

King Living Benefits and Our Offer to You

• Career development and ongoing product training
• Supportive and friendly team environment with a true family feel
• Generous employee, family, and friends ‘product discounts
• Discounted health insurance, retail brands and vouchers
• Paid Parental leave.
• Australian owned company with a growing global footprint
• EAP to support your ongoing health and wellbeing.

Apply Here