Consumer Complaints

You can use this form to report a general furniture or furnishing product complaint to the AFA that you believe does not meet Australian Standards, Regulatory Requirements or is Unsafe.

To process your enquiry it may be necessary for us to share the information you have provided with other government agencies in Australia.

Read our Privacy Policy for more information.

IMPORTANT: To process your Consumer Complaint, you must first purchase the processing fee HERE.

I would like to submit this form anonymously