E-Commerce Manager | Jardan

Full Time
Melbourne
Posted 1 month ago

Who we are :

Since 1987, and with a deep connection to the Australian way of life, Jardan has a collaborative design and manufacturing approach and an ongoing commitment to sustainable production.

We drive the simple mission of making beautiful and inspiring furniture and lighting pieces for people’s homes, along with a curated collection of homewares. From humble beginnings with only eight staff, we have now grown to a team nationwide of over 220 today.

What we are looking for :

We are seeking a E-Commerce Manager to join our Sales Team. Reporting to the Director of Sales and working alongside Marketing and Homewares, you will be a strategic individual who is passionate about product, aesthetic, and design.  Ideally you will be degree qualified in a related area and have 5+ years of relevant work history.

What the role entails : 

  • Develop and manage the E-Commerce strategy to drive sales, engagement, and conversion
  • Lead the day-to-day operations of the Online Channel
  • Work closely with IT to drive digital innovation and systems improvements
  • Oversee the ongoing delivery of new site functionalities, UI/UX projects in partnership with IT and external digital agencies
  • Look for opportunities to improve website content, functions, existing processes, and partner with our digital partners to achieve this.
  • Oversee data analysis to drive business and inform product strategies, including regular reporting and research
  • Develop and execute growth strategies for website traffic, online customers, conversions and customer loyalty
  • Implement and execute a CRM strategy that supports our customer activation retention and churn prevention
  • Collaborate with the Marketing team to execute digital marketing campaigns
  • Measure and report on performance of digital channels and campaigns and assess against targets for ROI and KPIs
  • Plan and execute conversion tests (A/B Testing) and make recommendations
  • Understand operational requirements including back-end systems integrating inventory, dispatch and delivery partner capabilities
  • Build knowledge of categories through extensive online research, close collaboration with the Homewares and Design teams
  • Conduct Google Analytics and keyword date research and implement SEO best practices to increase organic search traffic
  • Liaise with clients and agencies/media to keep abreast of latest market trends and present back to the Director of Sales
  • Manage the E-Commerce budget and ensuring all onsite improvements are delivered in a timely manner and within budget

What we provide :

We are proud of our people what their individual talents are, and we reward our people right from the very beginning. We will provide you with:

  • Beautiful work spaces
  • A great team environment who all work as one
  • Access to our Employee Assistance Program
  • Generous staff discounts on both furniture and homewares
  • Refer a friend payment incentive on applicable roles
  • Development and training opportunities

Want to join our family? 

Please email your resume to Sacha McLennan, People and Culture Manager, at sacha.mclennan@jardan.com.au

Job Features

Job CategoryMarketing

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