REPORTS TO: Chief Manufacturing Officer

DEPARTMENT: Design & Manufacturing

SUMMARY

The Quality & Compliance Manager will lead and develop the Quality function, ensuring all strategic and operational requirements are met with a collaborative approach. They will establish and uphold company standards for product quality and compliance across all channels, ensuring that products are safe and fit for purpose. This role involves cross-functional collaboration to implement quality improvements, ensuring suppliers and internal processes meet corporate, social, and technical standards.

CORE RESPONSIBILITES

• • Lead, grow and develop the Quality function with a consistent and collaborative mindset to make sure that all 

strategic and operational requirements are met.

• • Build and maintain the company standard for minimum acceptable product quality and compliance across all channels.
• • Ensure quality plans, systems and procedures are developed, implemented, and maintained to meet business and regulatory requirements and customer minimum standards.
• • Ensure that products the business imports, manufactures or otherwise sells are safe and fit for purpose.
• • Work cross functionally to identify and implement quality improvement initiatives.
• • Ensure suppliers, agents and factories meet corporate and social responsibility and technical standards.
• • Work directly with internal stakeholder groups to review, address and implement corrective action based on customer and showroom feedback.
• • Ensure compliance with all relevant regulations and standards across multiple countries, including product safety and environmental regulations.
• • Provide analytical feedback and product quality reporting to communicate results to the business and identify opportunities for improvement
• • Monitor the ongoing testing and inspection of products to ensure product quality exceeds the minimum quality standard
• • Work with manufacturing plants to maintain and improve quality programs.

CAPABILITIES

• • Bachelor’s degree in Quality Management, Engineering, Business Administration, or a related field.
• • Minimum of 5 years of experience in a quality assurance or compliance role, preferably in the furniture or manufacturing industry.
• • Understanding of electrical circuits
• • Understanding and experience in developing product compliance requirements for global markets.
• • In-depth knowledge of international quality standards and regulatory requirements 
• • Experience managing compliance across multiple countries is highly desirable.
• • Strong analytical skills and attention to detail, with the ability to identify and resolve complex quality issues.
• • Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams and external stakeholders.
• • Leadership experience with a proven track record of managing and developing teams.
• • Proficiency in using quality management software and tools.
• • Ability to travel internationally.

Please send through your resume to Gauri Sharma at gauri.sharma@kingliving.com.au