Head of Quality & Compliance | KING LIVING
Full Time
Posted 4 weeks ago
REPORTS TO: Chief Manufacturing Officer
DEPARTMENT: Design & Manufacturing
SUMMARY
The Quality & Compliance Manager will lead and develop the Quality function, ensuring all strategic and operational requirements are met with a collaborative approach. They will establish and uphold company standards for product quality and compliance across all channels, ensuring that products are safe and fit for purpose. This role involves cross-functional collaboration to implement quality improvements, ensuring suppliers and internal processes meet corporate, social, and technical standards.
CORE RESPONSIBILITES
- • Lead, grow and develop the Quality function with a consistent and collaborative mindset to make sure that all
strategic and operational requirements are met.
- • Build and maintain the company standard for minimum acceptable product quality and compliance across all channels.
- • Ensure quality plans, systems and procedures are developed, implemented, and maintained to meet business and regulatory requirements and customer minimum standards.
- • Ensure that products the business imports, manufactures or otherwise sells are safe and fit for purpose.
- • Work cross functionally to identify and implement quality improvement initiatives.
- • Ensure suppliers, agents and factories meet corporate and social responsibility and technical standards.
- • Work directly with internal stakeholder groups to review, address and implement corrective action based on customer and showroom feedback.
- • Ensure compliance with all relevant regulations and standards across multiple countries, including product safety and environmental regulations.
- • Provide analytical feedback and product quality reporting to communicate results to the business and identify opportunities for improvement
- • Monitor the ongoing testing and inspection of products to ensure product quality exceeds the minimum quality standard
- • Work with manufacturing plants to maintain and improve quality programs.
CAPABILITIES
- • Bachelor’s degree in Quality Management, Engineering, Business Administration, or a related field.
- • Minimum of 5 years of experience in a quality assurance or compliance role, preferably in the furniture or manufacturing industry.
- • Understanding of electrical circuits
- • Understanding and experience in developing product compliance requirements for global markets.
- • In-depth knowledge of international quality standards and regulatory requirements
- • Experience managing compliance across multiple countries is highly desirable.
- • Strong analytical skills and attention to detail, with the ability to identify and resolve complex quality issues.
- • Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams and external stakeholders.
- • Leadership experience with a proven track record of managing and developing teams.
- • Proficiency in using quality management software and tools.
- • Ability to travel internationally.
MY TOP SKILLS | I WORK CLOSELY WITH |
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Please send through your resume to Gauri Sharma at gauri.sharma@kingliving.com.au
Job Features
Job Category | Product Quality Manager |