Head of Quality & Compliance | KING LIVING

Full Time
Posted 4 weeks ago

REPORTS TO: Chief Manufacturing Officer

DEPARTMENT: Design & Manufacturing

SUMMARY

The Quality & Compliance Manager will lead and develop the Quality function, ensuring all strategic and operational requirements are met with a collaborative approach. They will establish and uphold company standards for product quality and compliance across all channels, ensuring that products are safe and fit for purpose. This role involves cross-functional collaboration to implement quality improvements, ensuring suppliers and internal processes meet corporate, social, and technical standards.

CORE RESPONSIBILITES

  • • Lead, grow and develop the Quality function with a consistent and collaborative mindset to make sure that all 

strategic and operational requirements are met.

  • • Build and maintain the company standard for minimum acceptable product quality and compliance across all channels.
  • • Ensure quality plans, systems and procedures are developed, implemented, and maintained to meet business and regulatory requirements and customer minimum standards.
  • • Ensure that products the business imports, manufactures or otherwise sells are safe and fit for purpose.
  • • Work cross functionally to identify and implement quality improvement initiatives.
  • • Ensure suppliers, agents and factories meet corporate and social responsibility and technical standards.
  • • Work directly with internal stakeholder groups to review, address and implement corrective action based on customer and showroom feedback.
  • • Ensure compliance with all relevant regulations and standards across multiple countries, including product safety and environmental regulations.
  • • Provide analytical feedback and product quality reporting to communicate results to the business and identify opportunities for improvement
  • • Monitor the ongoing testing and inspection of products to ensure product quality exceeds the minimum quality standard
  • • Work with manufacturing plants to maintain and improve quality programs.

CAPABILITIES

  • • Bachelor’s degree in Quality Management, Engineering, Business Administration, or a related field.
  • • Minimum of 5 years of experience in a quality assurance or compliance role, preferably in the furniture or manufacturing industry.
  • • Understanding of electrical circuits
  • • Understanding and experience in developing product compliance requirements for global markets.
  • • In-depth knowledge of international quality standards and regulatory requirements 
  • • Experience managing compliance across multiple countries is highly desirable.
  • • Strong analytical skills and attention to detail, with the ability to identify and resolve complex quality issues.
  • • Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams and external stakeholders.
  • • Leadership experience with a proven track record of managing and developing teams.
  • • Proficiency in using quality management software and tools.
  • • Ability to travel internationally.
MY TOP SKILLSI WORK CLOSELY WITH
  • • Intermediate user of the Microsoft Office suite
  • • Influence, lead and work with other stakeholder groups, both within the business and externally.
  • • Clear communication and presentation skills, both verbal and written
  • • Able to solve complex problems in a timely manner that provide win-win outcomes for all stakeholders 
  • • Analytical mindset 
  • • Strong customer focus
  • • Proactive with strong initiative
  • • Resilient
  • • Product Development
  • • General Managers and Quality teams in overseas manufacturing plants
  • • Customer Service
  • • Legal
  • • Engineering
  • • Suppliers
  • • Service Support

 

Please send through your resume to Gauri Sharma at gauri.sharma@kingliving.com.au

 

Job Features

Job CategoryProduct Quality Manager

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