Suppliers are required by law to report to the ACCC within two days of becoming aware that the use or foreseeable misuse of a consumer product they have supplied caused or may have caused the death or serious injury or illness to any person. This obligation includes a reporting requirement if the supplier becomes aware that another person (e.g. a customer) considers the consumer product caused or may have caused the death or serious injury or illness of any person.
To report an unsafe products got to Product Safety Australia Form.
Who should use this form
- Retailers
- Suppliers, wholesalers or distributors of consumer products
- Importers or manufacturers of consumer products
- Providers of product-related services (e.g. installation, repair of consumer products)
For more information call 1300 302 502 or email mandatoryreporting@accc.gov.au