Mandatory Reporting of Unsafe Products

There is an obligation under the Australian Consumer Law for suppliers to report any death or serious injury or illness associated with their products to the Australian Competition and Consumer Commission. Suppliers will not know about an incident unless they are contacted by the consumer or health clinician, information is posted on social media or becomes part of a mainstream media news story. This mode is increasingly common especially when the consumer is not feeling heard by the supplier or government agency.

Google Reviews and Ranking

Google Reviews and Ranking Have you ever wondered how important Google Reviews are? Or perhaps you know they are important for reputation, but the task keeps getting pushed down your ever-growing to-do list. Well, what many businesses don’t realise is that your Google...

New .au Domains

New .au Domains The new “.au” domains are finally here, ready to simplify Australian domains and website marketing. Available from 24th March, the new .au domain is a gamechanger for Australian businesses. While “.com.au”, “.net.au” or...

Urban Eyesore – the Tip of the Iceberg

Bushfire and flood emergencies have highlighted the extent of Australia’s furniture waste problem – a familiar urban eyesore on pavements and nature strips and a massive public health and disposal issue for Councils. However, what we see on our streets, is only the tip of the iceberg, as far as furniture waste is concerned.