Consumers have the right to a refund if a furniture product is unsafe

Consumers can also seek compensation for damages and loss caused by a safety defect in products supplied by a manufacturer. Product liability Generally the manufacturers or importers of products are liable, but if other suppliers, such as retailers, cannot identify...

ARE YOU SOURCING OR DISTRIBUTING DANGEROUS FURNITURE?

Fifty Australians a week injured by toppling furniture and televisions. An estimated 2,600 Australians receive hospital treatment for injuries caused by toppling furniture and televisions each year, equating to approximately 50 people per week. Since 2001 at least 22...

SMALL BUSINESS CONTACTS TO ACCC UP 30 PER CENT

Almost 5,000 small businesses contacted the ACCC in the second half of 2017, up from 3,700 in the preceding six months, according to the latest edition of the Small Business in Focus released today. Alleged misleading conduct, false representations and consumer...

39% Increase in Consumer Guarantee Issues

More than 29,000 people reported consumer guarantee issues to the ACCC in 2017. The ACCC is concerned by this growing trend, which shows a 39 per cent increase in reports about consumer guarantee issues when compared to the 21,000 received in 2016.“It’s disappointing...

Media Release: Are You Sitting on a Cancer-Causing Couch?

As previously researched and reported by the Australian Furniture Association, the concerns about hazardous AZO dyes in clothing and bed linen have recently been extended to include textiles and leather used in the manufacture of furniture into Australia.   In...